Welcome to Avery Store, your premier destination for professional office furniture and supplies. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from officedesignfurniture.com, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for business professionals and organizations seeking premium office solutions. By using our site, you confirm you are at least 18 years old or using the site with parental/guardian supervision.

1.2 Intellectual Property Rights

All content on our website, including product designs, images, text, and the Avery Store logo, are our exclusive property or used with permission. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our executive office furniture and supplies. However, slight variations in color or material may occur due to monitor settings or manufacturing processes.

2.2 Product Availability

All products are subject to availability. While we maintain stock of our premium office solutions, high demand items may occasionally be backordered.

2.3 Non-Returnable Items

For hygiene and customization reasons, we cannot accept returns for:

  • All stationery items (Desk Stationery, Dry Wipe Markers, Clipboards)
  • Envelope and postal supplies
  • Custom-made or specially ordered furniture pieces

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for any reason, including suspected fraudulent activity.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed immediately upon order confirmation.

3.3 Pricing

All prices are in USD and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices due to market conditions or supplier changes.

4. Shipping and Delivery

4.1 Processing Time

We process all orders within 1-2 business days of receiving your payment. You’ll receive a confirmation email with tracking information once your order ships.

4.2 Shipping Options

We offer two shipping methods for our global customers (excluding certain Asian and remote regions):

  • Standard Shipping: $12.95 USD via DHL or FedEx (10-15 business days after shipping)
  • Free Shipping: Available for orders over $50 USD via EMS (15-25 business days after shipping)

Delivery times are estimates and may vary depending on location and customs processing.

4.3 Delivery Responsibilities

Upon delivery, you are responsible for:

  • Inspecting items for visible damage
  • Providing accurate delivery information
  • Being available to receive large furniture items

5. Returns and Refunds

5.1 Return Policy

We stand behind our premium office solutions. Most items may be returned within 15 days of delivery if:

  • Unused and in original packaging
  • Include all accessories and documentation

5.2 Return Process

  1. Contact customer service within 15 days at [email protected] with order details
  2. Receive Return Merchandise Authorization (RMA) number
  3. Repackage items securely in original packaging
  4. Ship to: Avery Store Returns, 377 State Street, Detroit, US 48234

5.3 Refund Processing

Refunds are issued to the original payment method within:

  • 3-5 business days for credit card/PayPal
  • 5-10 business days for bank transfers

Original shipping fees are non-refundable.

6. Customer Responsibilities

  • Provide accurate and complete order information
  • Ensure delivery address is accessible for large furniture items
  • Inspect products upon delivery and report damages within 48 hours
  • Follow care instructions for furniture maintenance
  • Comply with all applicable laws regarding product use

7. Limitation of Liability

Avery Store shall not be liable for:

  • Delays caused by shipping carriers or customs
  • Incorrect product use or assembly
  • Minor variations in product appearance
  • Indirect damages or lost profits

Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy, available on our website. We implement security measures to protect your information but cannot guarantee absolute security of data transmission.

9. Governing Law

These Terms shall be governed by the laws of the State of Michigan, USA. Any disputes shall be resolved in the courts of Detroit, Michigan.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the new Terms.

11. Contact Information

For questions about these Terms or our premium office solutions:

Avery Store
377 State Street
Detroit, US 48234
Email: [email protected]

Thank you for choosing Avery Store for your professional office needs. We’re committed to providing premium furniture with exceptional service, just as we design our executive desks with both style and functionality in mind.